Policies
Animal Wellness
If during your dog’s Customized or Classic Camp, they give us reason to believe they may be a danger to themselves or others due to aggression, sexual maturity, or sickness, they will be moved to Solo Camp. The client is liable for any additional costs.
We do not accept dogs for Camp or Salon that are undergoing treatment for cancer or heartworms.
Rabies/Vaccinations
All dogs are required to have proof of the following current vaccinations:
– Rabies
– DHPP/DHLPP
– Bordetella
A 14 day waiting period is required after the doses of vaccinations.
Spay/Neuter
We do not accept unaltered dogs over one year of age.
Pick up/Drop off
Camp Paws implements a structured routine for your dogs, which means pick up and drop off times also have to be structured. Thank you for your cooperation!
Morning Window: 7:30 AM to 9:30 AM
Evening Window: 5:30 PM to 7:30 PM
Early and Late Pick Ups and Drop Offs are subject to a $20 surcharge.
Early/Late Fees
If dogs are picked up or dropped off outside of the Pick Up and Drop Off window, Pet Parents are liable for a $20 surcharge that may be paid in person or may be invoiced to pay at a later date. Pet Parents will not be permitted to book if there is an outstanding invoice to their name.
Booking Camp and Salon
Booking is required for our Camp and Salon experiences at least 24 hours in advance. Pet Parents will be required to provide additional information about dogs prior to the appointment.
Canceling Camp and Salon
A 24 hour notice is required to cancel or modify Camp and Salon experiences to avoid surcharges.
Camper Belongings
Day Camp:
Permitted: Food for their stay, toys, chews.
Not Permitted: Blankets, Beds, Bowls (unless dog requires specific bowl to eat), leashes
Night Camp:
Permitted: Food for their stay + 2-3 additional day’s worth, toys, chews, blankets
Not Permitted: Beds, bowls (unless dog requires specific bowl to eat), excess food in non-airtight containers, leashes
Salon:
Permitted: Leash
Not Permitted: Food, toys, chews, blankets, beds, bowls
Sickness
We do not knowingly accept animals sick with potentially infectious disease.
Dogs showing signs of an infectious disease will be quarantined and Pet Parents or emergency contact will be contacted for immediate pick up.
Sick dogs are welcome after a vet has cleared all risk of contagion, or fourteen days after the illness subsides.